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SPX+ Notifications Manual

Copyright 2016, AKCP Table of Contents Introduction... 3 Events... 5 Events by category... 6 Notifications... 9 Notifications page Create an Action with the Action Wizard Dry Contact
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Copyright 2016, AKCP Table of Contents Introduction... 3 Events... 5 Events by category... 6 Notifications... 9 Notifications page Create an Action with the Action Wizard Dry Contact Action setup Action setup Relay Action setup Siren Action setup Door Action setup SMS Action setup Troubleshooting the SMS Action SNMP Trap Action setup SNMP v1 action SNMP v2c action SNMP v3 action Telephone Call Action setup Example notification setup: SMS Notification Heartbeat Messages Virtual Sensors Fire Suppression System Macro Description for actions Troubleshooting Introduction This manual covers all of the built in notifications on the SPX+ and how to configure them. What is the SPX+? sensorprobex+ is the latest generation of sensorprobe devices. In a completely new form factor that allows for 1U or 0U mounting with a low profile design it takes up much less cabinet space. SPX+ comes in several standard configurations, but with the AKCP configuration tool you are able to custom design a unit to your own specifications. Choose from various modules to specify the number of dry contacts, sensor ports or an internal modem. Please check our SPX+ unit configurator tool on our website, where you can build your own custom configuration: SPX+ Features: Modular design, 1U or 0U mounting IP based, including SNMPv3, HTTPS, VPN Send encrypted SNMP Trap and Notifications Supports at least 4 Intelligent Sensors and up to 120 Dry Contacts Optional cellular modem with external antenna Notification Wizards Front and Rear Thermal Mapping for any server cabinet Low Cost Daisy Chained Temperature sensors Optional Expansion Module connectivity Virtual Sensors Patented Fire Suppression feature AKCP Swing Handle Lock support Optional Dry Contact Sensors in I/O and Opto-Isolated modes Important note: Some of the pictures shown in this manual might not represent the actual Web UI of the unit; this is because we are constantly working on improving the firmware. Please provide us with feedback if you have any issues configuring your unit What s the difference between the SP2+, SP2+X and SPX+? The SP2+ has 4 sensor ports for connecting any compatible AKCP sensor. The SP2+X has 3 sensor ports and 1 expansion port, but generally the same as SP2+. The SPX+ builds on the SP2+X features - supporting expansion modules - in a modular design allowing you to choose your own configuration. We have several standard configurations, but with the AKCP Configuration Tool you are able to custom design a unit to your own specifications Events The Events page contains all logged events that the unit stores. It s functioning like a categorized syslog, where you can search for a specific event, and also export the logged entries to a file. The default view is the All Events which contains all logs in one view. We ll explain all of the categories below You can filter the events by type, by clicking on the tabs. In this picture we ve chosen to display only the System events. Events by category: All Events - contains all logs from the device, sorted by date and time; you can specify the start- and end dates to narrow the list, or choose a specific log category. System - contains the logs for the device s system events, such as reboot, firmware update etc. Sensors - contains logs for all sensor related events, such as status changes, online/offline etc. and the port number where the sensor is attached. Access - contains logs for all user authentication-related events, such as access granted/denied. Notifications - contains logs for the active notifications on the device, for example the result of an notification, heartbeat message or an SNMP Trap In the Options, you can change the number of log entries displayed per page. The default is 15, it s possible to specify up to 100. Also you can filter by Severity Level. If you click on the Export button, a confirmation popup window will appear, asking if you d like to export the log entries. If you answer yes, then the full event log will be downloaded as a text file. The file name will contain the IP address of the unit, for example: log_ txt The unit s Summary page also shows the Event Log, which contains all entries from the All Events category. The last 30 entries are shown, but if you re scrolling down the list, more events (30 more) will be loaded automatically. You can view the full log if you keep scrolling down If you have an expansion board, then the board name will be also logged in the events. In this example picture we have a CCU (Cabinet Control Unit) connected. It has a built-in door port; the status has been logged in the Access category. In this picture, you can see the difference between logs generated by sensors connected to the base unit (Main board) or the expansion board (Cabinet Control Unit) Notifications If you setup a notification you can define the action to take when a sensor gives a reading beyond your previously set thresholds. This allows you to determine how you will be notified that a sensors reading has reached the specified thresholds (high warning, critical etc). What function do the different types of notifications provide? The notifications are used to notify you when a sensor reading has hit a certain preset critical threshold. There are many ways you can be notified. They are as follows : SNMP Trap: This form of notification sends out a signal to your SNMP trap receiver server. This sends a notification via . SMS: This sends an SMS message to your mobile phone. Relay: The relay is used as a switch, for example it could switch on an air con unit if the temperature reading of a temperature sensor reaches a certain threshold. Telephone call: Will call you and play a customizable text to speech message. Door: Controls the door with the Handle Lock sensor. Dry Contact: You can control the Dry Contact ports with the notification, similar to the Relay action Notifications page This is the Notifications page. If you have notifications set up, they will appear in the list and you can edit or remove them. If you don t have any actions set up, you ll need to create them first before making notifications. The notice to run the Action Wizard is displayed on the top for easy action setup. Click on the Start Now button or the Start Notification Wizard tab to start the wizard. In the next section we ll show you how to set up the actions. After you have actions set up, you can link the actions to a sensor with the Add button. All notifications are following the same setup steps with the Link Notification Wizard. We ll show you how to use this wizard with an example notification below in the manual with an SMS action, you ll then be able to configure other notifications similarly Create an Action with the Action Wizard This is the Action Wizard s welcome page; the supported Web UI configurable actions are shown. Select one to configure and click Next. We ll show you each action s configuration in the following sections. Note: APS (AKCess Pro Server) allows more types of actions to be set up Dry Contact Action setup You can use the Dry Contact Action to control a dry contact when a sensor reaches a certain threshold. Note: When using the RJ45 I/O Dry Contacts, they need to be connected to the unit before they can be configured, and have to be in the Output direction (see below). If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification. Note: If you ve connected an expansion board, you can choose it from the Unit/Expansion selection menu as shown below: You ll have the following options for controlling the Dry Contact with the action: If you choose to cycle the dry contact, you can specify the cycle time. You ll need to change the RJ45 I/O Dry Contact sensor to Output direction mode from the Sensors page as shown below: Change the Direction from Input to Output and click Save For the I/O Dry Contacts you can choose to manually control the sensor from the Advanced tab using the Sensor Control button: For the input only Dry Contacts, the configuration doesn t need changing. You can select the Normal State for a given Dry Contact from the Advanced tab, as well as enabling the Calendar, Graphing and Filter Status options Action setup You can use the Action to send a notification by when a sensor reaches a certain threshold. Note: The SMTP server settings needed to be configured on the unit, before this action works. All actions will use this SMTP server for sending s. You can find more information in the Introduction manual about how to set up the SMTP server on the System page although it s very straight-forward. Either click on the link on the notice, or go to the System/SMTP page for the configuration After clicking Next you will get a page where you can input the name and message. Press the Customize button and the fields will re-write in a format that will allow for an automated that will display the sensor information. For all possible macro values (dynamic text values starting with $) you can see a detailed list at the end of this manual These parameters set the maximum number of times to send the notification and the time interval between each notification. If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification Relay Action setup You can use the Relay Action to control a relay when a sensor reaches a certain threshold. Note: The relay needs to be connected to the unit before it can be configured. If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification. Note: If you ve connected an expansion board, you can choose it from the Unit/Expansion selection menu as shown below: You ll have the following options for controlling the relay with the action: If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification. If you choose to cycle the relay, you can specify the cycle time. On the Sensors page you can specify additional settings for the relay as shown below: You can choose to manually control the sensor from the Advanced tab using the Sensor Control button Siren Action setup You can use the Siren Action to turn on the siren and strobe light when a sensor reaches a certain threshold. Note: The siren needs to be connected to the unit before it can be configured. You ll have the following options for controlling the siren with the action: If you choose Defined Time, you can specify the time in seconds for how long the siren should be turned on Note: If you ve connected an expansion board, you can choose it from the Unit/Expansion selection menu as shown below: On the Sensors page you can specify additional settings for the siren as shown below: You can choose to manually control the sensor from the Advanced tab using the Sensor Control button Door Action setup You can use the Door Action to open/close the door when a sensor reaches a certain threshold. Note: The Handle Lock needs to be connected to the unit before it can be configured. You ll have the following options for controlling the door with the action: Note: If you ve connected an expansion board, you can choose it from the Unit/Expansion selection menu as shown below: If you choose Defined Time, you can specify the time in seconds for how long the door should be opened before closing it again: On the Sensors page you can specify additional settings for the Handle Lock as shown below: You can choose to manually unlock the door using the Unlock button. Further configuration of the Handle Lock is detailed in the separate SP2+ Swing Handle Lock manual SMS Action setup You can use the SMS Action to send a notification by SMS when a sensor reaches a certain threshold. The unit can send an SMS, or Voice alert to many different phone numbers, but you can specify only one phone number per action when setting it up. However, please keep in mind that both the SMS and the dial up actions such as Voice will call to the first number, then after sending to this number, it will call to the second number and so on. So, if you have many numbers in the call list, it will take that much more time to finish sending the SMS or dial up Voice call alerts. Note: The modem module is needed and configured for this action. After typing in your phone number, click Next. You can specify only one phone number per action After clicking Next you will get a page where you can input the SMS message. Press the Customize button and the fields will re-write in a format that will allow for an automated SMS that will display the sensor information. For all possible macro values (dynamic text values starting with $) you can see a detailed list at the end of this manual These parameters set the maximum number of times to send the SMS notification and the time interval between each notification. If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification. Troubleshooting the SMS Action If you are having trouble sending the SMS alerts, please go through the check list below. Also, try moving the modem s antenna to a slightly different location. Test the SIM card on mobile phone: verity the account is active, has adequate credit for making phone calls and that the PIN code is disabled. Ensure the SIM card is properly inserted in the modem s slot. Inserting and removing the SIM is only possible while the unit is powered off; otherwise you can damage the SIM or the unit SNMP Trap Action setup You can use the SNMP Trap Action to send a notification (Trap message) to your SNMP Trap Receiver server when a sensor reaches a certain threshold. SNMP v1 action Enter your Destination IP Address and Community; the default SNMP port is automatically selected A different trap message is sent for each sensor type such as temperature, humidity, and switch. The trap messages include VarBind fields that include the current sensor status (Normal, Critical High, Warning High, Critical Low, Warning Low, and sensorerror), the current sensor value, the level exceeded, the sensor index, the sensor name, and the sensor description. You can enable or disable specific fields if you choose the customtypetraps from the drop-down list These parameters set the maximum number of times to send the trap notification and the time interval between each notification. If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification SNMP v2c action Enter your Destination IP Address and Community; the default SNMP port is automatically selected. You can choose the packet to be sent between SNMP Trap or Inform packet A different trap message is sent for each sensor type such as temperature, humidity, and switch. The trap messages include VarBind fields that include the current sensor status (Normal, Critical High, Warning High, Critical Low, Warning Low, and sensorerror), the current sensor value, the level exceeded, the sensor index, the sensor name, and the sensor description. You can enable or disable specific fields if you choose the customtypetraps from the drop-down list These parameters set the maximum number of times to send the trap notification and the time interval between each notification. If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification SNMP v3 action Only SNMPv3 provides secure SNMP communication. The previous versions are considered unsecure and unencrypted. This feature requires a separate license. You can read more details about the licensing in the Introduction manual. Enter your Destination IP Address and Community; the default SNMP port is automatically selected You can choose the packet to be sent between SNMP Trap or Inform packet. Configure the settings for authentication, and access privileges. Below we ll give a quick description of each setting: Level Authentication Encryption Description noauthnopriv Username No Match Username (same as SNMP v1/v2c) authnopriv MD5 or SHA No Auth Based on Algorithms (check password) authpriv MD5 or SHA Yes - DES Auth Algorithms and Encryption Basically if you select noauthnopriv then the setup will be the same as with SNMP v1 and v2c versions: authentication is only checked by unencrypted username. authnopriv will provide password protection but no encryption. authpriv provides encrypted username and password protection A different trap message is sent for each sensor type such as temperature, humidity, and switch. The trap messages include VarBind fields that include the current sensor status (Normal, Critical High, Warning High, Critical Low, Warning Low, and sensorerror), the current sensor value, the level exceeded, the sensor index, the sensor name, and the sensor description. You can enable or disable specific fields if you choose the customtypetraps from the drop-down list These parameters set the maximum number of times to send the trap notification and the time interval between each notification. If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification Telephone Call Action setup You can use the Telephone Call Action to send custom voice call alerts to your phone when a sensor reaches a certain threshold. The unit can send an SMS, or Voice alert to many different phone numbers, but you can specify only one phone number per action when setting it up. However, please keep in mind that both the SMS and the dial up actions such as Voice will call to the first number, then after sending to this number, it will call to the second number and so on. So, if you have many numbers in the call list, it will take that much more time to finish sending the SMS or dial up Voice call alerts. Note: The modem module is needed and configured for this action. After typing in your phone number, click Next. You can specify only one phone number per action Now you can select the volume and playback speed for your phone call. The call will be made by using a Text to Speech module. You can also specify to have the call acknowledged: If Speech Acknowledgement is selected the user will be requested to dial 1 on their phone when prompted in the call to confirm their acknowledgement A preview of the message that will be read is displayed, which you may customize further. The sent message will include the details relevant to your sensor. For all possible macro values (dynamic text values starting with $) you can see a detailed list at the end of this manual These parameters set the maximum number of times to send the call notification and the time interval between each notification. If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification Example notification setup: SMS Notification In our example we ve set up an SMS action and we ll link that to notify us by SMS when the Humidity sensor s value reaches High Critical. On the Notifications menu we click on Add. This will start the Link Notification Wizard. You can set up any notification with any action with the same steps as in this example The first step is to select the sensor that we ll link the notification to. You could also select multiple sensors for a single notification. Note: If you connect an expansion board, you ll be able to select sensors from the expansion board as well, as shown below: Next we choose the status High Critical for the sensor, and use the previously created SMS Action. You could
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